Greetings from GMC Customer Service
I would like to introduce myself as a Customer Assistance Representative from the GM Social Media group. The GM Social Media team is responsible for scanning over 90 forums, including this one, Facebook, Twitter, and some Blogs in order to provide customer service to those who utilize them. While we are not able to provide technical assistance, we are able to help in terms of customer assistance. This would include interacting with the customer in hopes that we can reach some kind of resolution together. We are looking forward to assisting those with concerns on the site. I can understand and appreciate you wanting to ensure that this is a legitimate outreach from GM. We are eager to be joining this online community and hope that we are able to provide some assistance here. If you have any questions, please do not hesitate to contact me via private message as well. Thank you.
Tricia, GMC Customer Service.