WOW!..I would get together all the documentation you can find on the issue and write or call GM directly... and then if you get a run around, threaten that you will be putting it in the hands of an attorney.
Rear Main Seal Failure
My daughters' 2011 Terrain with the 2.4L Ecotec engine suffered high oil consumption followed by a totally blocked PCV tube which caused a blown real seal. Exactly as described in Technical Service Bulletin #14882 which advise of an extended coverage for this failure. For 8 models in the 2010-2013 model years including Terrains and other models using that engine and series LAF, LEA & LUK.
GM Dealers are missing this TSB because the VIN tracking system doesnt pull this TSB 14882 up. GM hasn't been able to identify for me why our Terrain with this exact problem and exact engine type and exact engine series isn't listed and didn't receive the GM Notice. Less than 2 weeks after having it in to a GM dealer where the excessive oil consumption was noted the rear seal blew on a cold day. Now the dealer wants to do either a $3600 repair or $5000 engine replacement but GM refuses to honor the TSB extended coverage.
Anyone else hit with a rear engine seal failure on their Terrain?
GM Dealers are missing this TSB because the VIN tracking system doesnt pull this TSB 14882 up. GM hasn't been able to identify for me why our Terrain with this exact problem and exact engine type and exact engine series isn't listed and didn't receive the GM Notice. Less than 2 weeks after having it in to a GM dealer where the excessive oil consumption was noted the rear seal blew on a cold day. Now the dealer wants to do either a $3600 repair or $5000 engine replacement but GM refuses to honor the TSB extended coverage.
Anyone else hit with a rear engine seal failure on their Terrain?
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Just had the same issue with my 2017 GMC terrain. contacted them just found out my warranty ended Nov 4th 2021 and I bought the car april 12 2017, I then informed that the warranty starts once the car gets to the lot not from date of purchase.
Attachments
Me Too!My daughters' 2011 Terrain with the 2.4L Ecotec engine suffered high oil consumption followed by a totally blocked PCV tube which caused a blown real seal. Exactly as described in Technical Service Bulletin #14882 which advise of an extended coverage for this failure. For 8 models in the 2010-2013 model years including Terrains and other models using that engine and series LAF, LEA & LUK.
GM Dealers are missing this TSB because the VIN tracking system doesnt pull this TSB 14882 up. GM hasn't been able to identify for me why our Terrain with this exact problem and exact engine type and exact engine series isn't listed and didn't receive the GM Notice. Less than 2 weeks after having it in to a GM dealer where the excessive oil consumption was noted the rear seal blew on a cold day. Now the dealer wants to do either a $3600 repair or $5000 engine replacement but GM refuses to honor the TSB extended coverage.
Anyone else hit with a rear engine seal failure on their Terrain?
I have a 2015 GMC Terrain with the 2.4L motor, it has 78k miles. I have maintained this vehicle throughout. Yesterday, in single degree weather the rear main seal blew. My mechanic found Bulletin 14882 and referred me to the GMC dealership I had bought it from. First, they denied a problem, I told them about the bulletin. When Steve came back to the phone, he said he found it and said there was no coverage for this problem.
I explained that there are many cases found easily on the internet and even a Lemon Lawsuit. He just deflected. He gave me the GM Assist 800 462 8782, the lady was pleasant enough, when I asked if GM was going to stand behind their defect, she deferred me to her manager, saying that I would get a call back in 1 – 2 days. Meanwhile the car sits leaking in the driveway.
Any ideas on how we can join together to make some noise and get some attention?
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